Stop using the device
Do not save new files or reinstall the system if the missing data is important.
When a hard disk, SSD, USB drive or another storage device stops working, it is important to avoid actions that could make the loss worse. We assess the device and the recovery options before taking further steps.

Reinstalling, formatting, initialising a disk or running tools on unstable storage can overwrite information. If the loss is important, stop using the device and bring it in for assessment.
Appointments let us reserve enough time for your case and explain each step clearly.
Do not save new files or reinstall the system if the missing data is important.
We identify the type of failure and the most appropriate recovery strategy.
If recovery is viable, we retrieve the information and copy it to an agreed storage device.
Stop using the storage device as soon as possible to reduce the risk of overwriting the data, then contact us for an assessment.
We can assess hard disks, SSDs, USB drives and other storage devices. Viability depends on the type and severity of the failure.
No. Recovery depends on the condition of the device and the type of damage. We assess the case first and explain the possibilities.
Call or message us on WhatsApp at 615 396 640. We will arrange an appointment before you visit.